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SUtter HEalth Park GRADUATION CEREMONY

SACRAMENTO CITY UNIFIED SCHOOL DISTRICT

Congratulations Class of 2024!

Below you will find details to help you prepare for a successful day out at the ballpark!

graduation ceremony schedule

june 11th - 13th, 2024

Morning Ceremony

7:30 am

8:30 am

10:00 am

11:30 am

PARKING LOTS OPEN

GATES OPEN

CEREMONY BEGINS

cEREMONY ENDS

EVENING Ceremony

4:00 PM

5:00 PM

6:30 PM

8:00 PM

PARKING LOTS OPEN

GATES OPEN

CEREMONY BEGINS

cEREMONY ENDS

GENERAL

What are the various ballpark protocols that will be implemented?

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  • Mobile Ticketing: Tickets will be distributed electronically to each graduate prior to the ceremony. The graduate will then have the opportunity to transfer the mobile tickets to their family members that will be in attendance. Upon entry, family members will pull up their mobile device to scan. 

  • Cashless Facility: Sutter Health Park and the parking lots it operates will not accept cash. Credit/Debit card, and other forms of electronic payment will only be accepted. 

  • Food and Beverage Options: Concourse concessions will be open for food and beverage purchase. Card payment only. 

  • Clear Bag Policy: Sutter Health Park enforces a clear bag policy and ask guests to open their own bags for inspection. Guests may bring in non-clear bags if no larger than 5"x8" (about the size of a half sheet of paper). If guests come with a larger bag that is not clear, they will be asked to store it in our lockers for a nominal fee, or bring it back to their vehicle. All guests will pass through our metal detector upon entry as well. See below for a visual on which clear bags will be permitted.

sutter health park clear bag policy

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frequently asked questions

MOBILE TICKETING

Mobile Ticket Management Tutorial​

Step-by-step Guide for Managing & Transferring Your Ceremony Tickets

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START BY LOGGING IN - GRADUATE STEP

Managing your tickets can be done on a desktop, laptop, tablet, or mobile phone.

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  • Visit: www.rivercats.com/accountmanager

  • Be sure to use the email address you provided Sutter Health Park for your tickets. If you don’t already have a Ticketmaster account linked to the email address used, then click “Forgot Password” and you can create a password for this account, then log-in to transfer your tickets.

  • IMPORTANT: You may also need to click “sign up” if  the Forgot Password step does not work for you.

 

Note: “Reset Password” email will be coming from: customer_support@email.ticketmaster.com

Step 1.png

To the right is the pop-up that may ask you to sign up – if you see this screen, click “Sign Up” and follow the prompts.

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MANAGING TICKETS - GRADUATE STEP

To view your ceremony tickets, click “Manage My Events”

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TRANSFERRING TICKETS - GRADUATE STEP

Transferring your tickets can be done on a desktop, laptop, tablet, or mobile phone.

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  • Not all of your guests will need to have an individual ticket if arriving together. You may send all tickets to one person if everyone within your group of tickets will be coming through the gates together. That one person will have all tickets to scroll through for scanning at the gates.

 

  • If guests are arriving separately, you will want to send to each person that arrives individually. Steps to transfer tickets, below.

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ACCEPTING TRANSFERRED TICKETS - GRADUATE'S GUESTS' STEP

Accepting tickets can be done on a desktop, laptop, tablet, or mobile phone. Though, it is recommended to accept tickets using a mobile phone to easily and quickly add them to mobile wallet at the time of acceptance.

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Step 4.png

To the right is the pop-up that may ask you to sign up – if you see this screen, click “Sign Up” and follow the prompts.

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Step 5.PNG

Once you have accepted your tickets, be sure to add each of them to your mobile wallet for quick and easy entrance into the stadium the day of the ceremony.

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This avoids the need to log-in through this same process the day of the event to access your tickets.

VIEW TICKETS IN YOUR MOBILE WALLET - GRADUATE'S GUESTS' STEP

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IF NEEDED: CANCEL TRANSFER - GRADUATE STEP

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